Frequently Asked Questions – Your Guide to Zodiac Casino Canada
As the official team behind Zodiac Casino Canada, we understand that transparency, trust, and user support are crucial to delivering a first-class online gaming experience. Whether you’re new to online casinos or a seasoned player looking for more details about our platform, this FAQ guide was created to answer your most common questions about Zodiac Casino. Our aim is to provide Canadian players with clear, helpful, and up-to-date information to ensure a smooth and secure gaming experience.
Zodiac Casino is a fully licensed, proudly Canadian online casino offering an extensive collection of games, industry-leading security measures, and 24/7 customer support. Read on to find detailed answers to the most frequently asked questions about our services, policies, and features.
What Is Zodiac Casino?
Zodiac Casino Canada is a well-established online casino platform licensed under the Kahnawake Gaming Commission and part of the respected Casino Rewards group. Our site provides Canadian players with access to hundreds of high-quality games, including online slots, progressive jackpots, table games like blackjack and roulette, and immersive live dealer options. We’re best known for our $1 sign-up promotion, giving new players 80 chances to win on Mega Moolah, one of the world’s most popular progressive jackpot slots.
Is Zodiac Casino Legal in Canada?
Yes, Zodiac Casino is 100% legal for Canadian players. We are licensed and regulated by both the Kahnawake Gaming Commission (based in Quebec) and international bodies such as the Malta Gaming Authority. These licences ensure that we comply with industry standards for fairness, player protection, and responsible gambling.
Canadian provinces may have their own preferences or rules regarding online gambling platforms, but Zodiac Casino operates legally under federal and Indigenous regulatory frameworks, offering a legitimate and trustworthy option to Canadians nationwide.
How Do I Create an Account at Zodiac Casino?
Joining Zodiac Casino Canada is easy:
● Click the “Sign Up” button on our homepage.
● Fill out your personal details, including your name, address, email, and date of birth.
● Create a secure password and select CAD as your preferred currency.
● Once your account is registered, verify your identity as required.
All personal information is securely stored, and your privacy is protected in accordance with Canadian and international data protection laws.
What Welcome Bonus Can I Claim?
New Canadian players at Zodiac Casino can claim our exclusive $1 deposit welcome offer, which gives you 80 chances to win on the progressive Mega Moolah slot. After that, you’ll have access to tiered match bonuses on your next few deposits. These promotions are part of our Casino Rewards loyalty program, meaning you’ll continue to receive regular offers as you play.
Please ensure you read the bonus terms and conditions, including wagering requirements and game contribution percentages.
How Can I Deposit and Withdraw Funds?
Zodiac Casino Canada supports a range of safe, convenient banking options that are tailored to Canadian players:
● Deposit Methods: Interac, Visa, Mastercard, iDebit, Instadebit, eCheck, ecoPayz, and more.
● Withdrawal Methods: Interac, e-wallets like ecoPayz, bank transfers, and cheque.
Deposits are processed instantly, while withdrawals may take 1–5 business days depending on the method. All financial transactions are secured with SSL encryption, ensuring your money and information are always protected.
What Games Can I Play at Zodiac Casino?
Zodiac Casino Canada offers an impressive variety of games provided by industry-leading developers such as Microgaming. You’ll find:
● Online slots: Classic 3-reel, 5-reel, video slots, and branded titles.
● Progressive jackpots: Including Mega Moolah, WowPot, and King Cashalot.
● Table games: Blackjack, roulette, baccarat, and poker.
● Live casino games: Real-time gaming with professional dealers via Evolution Gaming.
● Video poker and speciality games: Jacks or Better, Deuces Wild, and keno.
New games are added regularly, and most are available on both desktop and mobile platforms for easy access.
Can I Play Zodiac Casino on Mobile?
Absolutely. Zodiac Casino Canada is fully mobile-optimised, meaning you can enjoy your favourite games on any device, whether it’s a smartphone or tablet. Our mobile site supports iOS and Android, offering seamless gameplay, secure transactions, and full access to promotions. There is no app to download—just open your browser and log in as usual.
Is Zodiac Casino Safe and Fair?
Yes. Player security is our top priority. Zodiac Casino uses 128-bit SSL encryption to protect all data transmissions and employs advanced firewall technology. Our platform is regularly audited by independent third-party agencies like eCOGRA to ensure fair play and random outcomes on all games.
In addition, Zodiac Casino Canada promotes responsible gaming through built-in tools such as:
● Deposit limits
● Time-out sessions
● Self-exclusion options
● Access to resources for problem gambling
How Can I Contact Customer Support?
Zodiac Casino provides 24/7 customer support through the following channels:
● Live Chat: Accessible directly from the site at any time.
● Email: Use the contact form or email support for non-urgent inquiries.
Our support agents are trained to assist with account issues, payment queries, technical problems, and more. We aim to deliver fast and effective solutions, ensuring you’re never left without help when you need it.
What Is the Casino Rewards Loyalty Program?
Zodiac Casino is part of the Casino Rewards loyalty network, one of the most well-known VIP systems in Canada’s online gaming world. When you play real-money games, you earn loyalty points that can be redeemed for casino credits. As you move up the six-tier loyalty system, you gain access to:
● Special promotions
● Exclusive VIP draws and events
● Priority customer service
● Personalised rewards
It’s one of the best ways for Zodiac Casino players to receive long-term benefits and stay engaged.