Privacy Policy of Zodiac Casino Canada: Your Data, Our Responsibility
At Zodiac Casino Canada, we are committed to providing not only a secure and enjoyable gaming experience but also a transparent and trustworthy platform that respects the privacy of our players. As a leading online casino serving Canadian users, Zodiac Casino understands the importance of protecting personal information and complying with all applicable Canadian data protection regulations. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you engage with Zodiac Casino Canada through our website or mobile applications.
This statement is crafted as part of Zodiac Casino Canada’s ongoing commitment to transparency, accountability, and ethical operations in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
Collection of Personal Information
Zodiac Casino Canada collects personal information from players to provide access to our services, comply with legal obligations, and enhance user experience. Information may be gathered when you:
● Create an account
● Make a deposit or withdrawal
● Contact customer support
● Participate in promotions or surveys
● Use our mobile or desktop platform
The types of information we may collect include:
● Full name and date of birth
● Contact information (email address, mailing address, phone number)
● Financial information (credit card or payment method details)
● Location data (for compliance with regional laws)
● Gaming activity and transaction history
● IP address and device identifiers
All information is collected lawfully, with your explicit or implied consent, and is limited to what is necessary for the purposes specified in this policy.
Purpose of Data Collection
Zodiac Casino Canada uses personal information to:
● Verify your identity and ensure you meet legal age requirements
● Process financial transactions securely
● Provide customer service and resolve technical issues
● Ensure compliance with regulatory obligations and anti-money laundering laws
● Customise your gaming experience
● Conduct marketing, promotional campaigns, and player retention (with your consent)
● Monitor and prevent fraudulent or unauthorised activity
● Analyse usage patterns and improve platform performance
Your information is never used for purposes beyond what has been communicated unless we obtain your express consent.
Consent and Your Privacy Choices
By using Zodiac Casino Canada’s services, you provide consent for the collection and use of your personal data as outlined in this policy. You may withdraw your consent at any time, subject to legal or contractual obligations.
Zodiac Casino provides the following privacy options:
● Opting out of marketing emails and promotional communications
● Requesting access to the personal data we hold about you
● Updating or correcting your personal information
● Requesting account closure and data deletion, where applicable under Canadian law
To exercise any of these rights, you may contact our Privacy Officer through the support channels listed on our website.
Sharing and Disclosure of Information
Zodiac Casino Canada does not sell or rent your personal information to third parties. We may share your data with:
● Payment processors and banking institutions for secure financial transactions
● Regulatory bodies, law enforcement, or government agencies as required by law
● Service providers under contractual agreements (such as IT security, hosting services, or identity verification tools)
● Our parent company and trusted affiliates within the Casino Rewards Group, solely for the purpose of providing shared services and unified player support
All third-party partners are required to comply with strict confidentiality obligations and use your information only for the purposes specified by Zodiac Casino Canada.
Data Storage and Retention
All personal data collected by Zodiac Casino Canada is stored on secure servers using advanced encryption technologies. We employ industry-standard safeguards such as firewalls, SSL encryption, and restricted access controls to prevent unauthorised access, loss, misuse, or alteration of your information.
Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. When data is no longer required, it is securely destroyed or anonymised.
Cross-Border Data Transfers
Zodiac Casino Canada may process or store your personal information in jurisdictions outside of Canada, including the European Economic Area (EEA). In such cases, we ensure that adequate safeguards are in place, including standard contractual clauses or equivalent legal mechanisms, to protect your data in accordance with Canadian privacy standards.
Security Measures at Zodiac Casino Canada
We take data security seriously. Zodiac Casino implements multiple layers of security including:
● AES and SSL encryption technologies for data transmission
● Two-factor authentication (2FA) where applicable
● Real-time fraud detection systems
● Regular system audits and penetration testing
● Secure login and session management protocols
Employees of Zodiac Casino Canada are trained in privacy and data protection practices and are authorised to access user data only when necessary for the performance of their duties.
Children’s Privacy
Zodiac Casino Canada strictly enforces a minimum age requirement of 19 years (or the legal age in your province or territory). We do not knowingly collect personal information from minors. Any attempt to access our services as an underage individual will result in immediate account termination and reporting to relevant authorities.
Use of Cookies and Tracking Technologies
Zodiac Casino uses cookies and similar technologies to:
● Improve user experience
● Track usage statistics and performance
● Customise content and advertising
● Maintain secure sessions during gameplay
Cookies do not store personal information but may collect anonymised identifiers. You can manage cookie preferences through your browser settings or within the Zodiac Casino platform.
Updates to This Privacy Policy
This Privacy Policy is reviewed regularly and may be updated to reflect changes in technology, legal requirements, or our business practices. Any material changes will be communicated to players through our website or email notifications, with a clear indication of the effective date.
Continued use of Zodiac Casino’s services after any updates constitutes acceptance of the revised policy.
Contacting Our Privacy Officer
If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, you can reach out to our designated Privacy Officer:
Privacy Officer
Zodiac Casino Canada
Email: [email protected]
Support: Accessible via the Contact Us section on the official website
We are committed to responding to all privacy-related enquiries within a reasonable time frame and in accordance with Canadian law.