Terms and Conditions – Your Guide to Playing Responsibly at Zodiac Casino Canada
Welcome to the official Terms and Conditions page of Zodiac Casino Canada. As an authorised voice for Zodiac Casino, this guide is designed to help Canadian players understand the legal, ethical, and procedural framework that governs our platform. Our Terms and Conditions outline your rights and responsibilities as a player, ensuring a safe, fair, and transparent gaming environment. This page serves as both a legal agreement and a practical resource, so you can enjoy everything Zodiac Casino has to offer while remaining fully informed.
At Zodiac Casino Canada, we believe that clarity builds trust. That’s why our Terms and Conditions are written in straightforward Canadian English, with an emphasis on transparency, player safety, and regulatory compliance. Whether you’re a new member or a long-time player, understanding the terms that govern your use of the platform is essential for a smooth and enjoyable experience.
1. General Terms of Use
Zodiac Casino Canada is operated under a valid licence from the Kahnawake Gaming Commission and is part of the internationally respected Casino Rewards group. By registering an account or using the platform, you agree to be legally bound by the Terms and Conditions outlined on this page.
● You must be at least 19 years old to play at Zodiac Casino in Canada.
● You are responsible for ensuring that online gambling is legal in your province or territory.
● All activity on your account is your sole responsibility.
● Only one account per individual is allowed; multiple accounts may lead to suspension or termination.
● You agree not to use the casino platform for any fraudulent, illegal, or unethical purposes.
2. Account Registration and Verification
To begin playing at Zodiac Casino Canada, players must complete the registration process by providing accurate and truthful information.
● You are required to submit your full legal name, current Canadian address, valid email, and date of birth.
● As part of our commitment to responsible gaming and anti-money laundering regulations, we may request documentation to verify your identity, age, and address.
● Zodiac Casino Canada reserves the right to suspend or terminate accounts that fail the verification process or are found to contain false information.
By agreeing to the Terms and Conditions, you also consent to periodic account reviews and re-verification, especially before processing large withdrawals.
3. Deposits, Withdrawals, and Financial Transactions
Zodiac Casino Canada supports secure and regionally appropriate banking methods, including Interac, credit/debit cards, and e-wallets.
● All deposit and withdrawal methods are subject to availability in your province.
● Minimum deposit and withdrawal limits apply and may vary depending on the method used.
● Withdrawals may require identity verification and take up to 5 business days for processing.
● Winnings from bonuses may be subject to wagering requirements as specified in our Promotions Terms.
● Zodiac Casino may charge administrative fees for certain withdrawal types or inactive accounts.
Funds deposited into your account should come from a source you own and control. Using third-party payment options may result in account suspension.
4. Bonuses and Promotions
Zodiac Casino Canada offers various promotions to both new and returning players. While these promotions add value to your gaming experience, they are subject to specific rules.
● Welcome bonuses are available only once per player, household, or IP address.
● Bonus funds are separate from cash balances and are subject to wagering requirements before withdrawal.
● Bonus abuse, such as deliberately exploiting system loopholes or creating multiple accounts, may result in removal of winnings and suspension.
● All promotional offers have an expiry date and are void if not used within the specified period.
● Zodiac Casino reserves the right to modify or cancel promotions without prior notice.
We encourage all players to read our Bonus Policy section in detail before claiming any offer to ensure full understanding of how rewards and wagering conditions apply.
5. Responsible Gambling
As part of the Casino Rewards group, Zodiac Casino Canada is committed to promoting responsible gambling and providing players with tools to manage their activity effectively.
● Players may request to set deposit limits, session time reminders, or take temporary or permanent self-exclusion.
● Zodiac Casino will honour all responsible gambling requests and take appropriate action to support player well-being.
● Support for problem gambling is available through national and provincial organisations, such as ConnexOntario and Gambling Therapy.
Players found to be circumventing responsible gambling tools (e.g., opening a new account after self-exclusion) may have their accounts permanently closed.
6. Fair Play and Game Integrity
Zodiac Casino Canada uses certified random number generators (RNGs) for all non-live games and collaborates with reputable game developers and live studios to ensure game integrity.
● Game outcomes are random and cannot be manipulated by the player or the casino.
● Any suspicion of cheating, collusion, or use of prohibited software (e.g., bots or scripts) may result in account closure and forfeiture of winnings.
● Zodiac Casino monitors gameplay for unusual patterns or violations of fair play principles.
Your gaming sessions are logged for review in the case of any disputes or investigations related to fairness.
7. Privacy and Data Protection
Zodiac Casino Canada takes your privacy seriously and complies with Canadian data protection standards.
● We collect only the data necessary to operate the platform and fulfil legal obligations.
● Personal and financial data is stored securely and encrypted using modern protocols.
● We do not share or sell player information to third parties for marketing purposes without your explicit consent.
● Our privacy policy outlines how cookies, tracking tools, and third-party services are used.
Players can access, update, or request deletion of their personal data by contacting our customer support team.
8. Termination and Account Closure
Zodiac Casino reserves the right to terminate any account at its sole discretion, including for the following reasons:
● Violation of Terms and Conditions.
● Providing false information during registration.
● Fraudulent or suspicious financial activity.
● Breach of responsible gambling agreements.
● Abuse of bonuses or promotions.
You may also request to close your account at any time. Any remaining funds will be returned after verification, subject to Zodiac Casino’s withdrawal procedures.
9. Dispute Resolution and Governing Law
While we strive to provide a seamless and fair gaming experience, disputes may occasionally arise.
● Players are encouraged to first contact Zodiac Casino’s 24/7 customer support team for resolution.
● If a satisfactory outcome is not achieved, you may escalate the issue to the Kahnawake Gaming Commission or other relevant regulatory body.
● All Terms and Conditions are governed by the laws of the Mohawk Territory of Kahnawake, Canada.
Zodiac Casino Canada is committed to addressing player concerns promptly and professionally.